
By submitting your application for a Bushwise on-campus course or placement (“Bushwise Professional Course”), or a Bushwise Short Course, or a Bushwise Experience, and/or enrolling for a Bushwise Online Course, you (being a “Participant”) confirm that you accept and agree to these terms and conditions (“the Terms”). If you submit an application for a Bushwise Online Course, and then subsequently elect to attend an on-campus Bushwise Course, or if you attend a graduation in respect of a Bushwise Course, you also agree to be bound by these Terms (insofar as they may be applicable to you). Additionally, by submitting your application for any Bushwise Professional Course, or an IFGA Short Course, you agree to be bound by the International Field Guide Association’s (“IFGA”) terms and conditions (“IFGA Terms”).
Please note that by submitting your application for a Bushwise Professional Course, Bushwise Online Course, Bushwise Short Course or Bushwise Experience (“Bushwise Course”), you will enter into a binding legal agreement with Bushwise UK Limited (hereinafter referred to as “Bushwise”, “we”, “us”, “our”).
Please ensure you read these Terms carefully and do not hesitate to ask us any questions you may have before you complete your application.
WE RESERVE THE RIGHT TO AMEND THESE TERMS AT ANY TIME. All amendments to these Terms will be posted online. Please make sure you check regularly to see if any amendments have been made.
These Terms are separated into 4 sections, namely:
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SECTION A: GENERAL
Bushwise agrees to organise and deliver the Bushwise Course(s) and other components, such as the course placements, as agreed upon in writing between you and Bushwise from time to time. Our services for purposes of the Bushwise Professional Course(s) and Bushwise Experiences include, but are not limited to:
Our services for purposes of the Bushwise Online Courses include, but are not limited to:
Please note that the course details reflected on our website and in our enrollment materials are subject to change, depending on availability. Bushwise reserves the right to make changes to your Bushwise Course (including but not limited to changes to the course locations and/or campus) or substitute course activities with activities of a similar nature or merit. We will do our utmost to keep you updated on any changes prior to your course commencement, where possible.
Any information we provide, including, but not limited to information about visas, vaccinations, healthcare, climate, baggage, group sizes and special equipment is given in good faith for informational purposes only. We do not hold ourselves out to be experts in all of these fields and suggest that external advice is obtained, if you deem it necessary to do so.
Bushwise reserves the right to refuse your application to join a Bushwise Course, at any time, for any reason whatsoever (which reason need not be communicated to you).
Bushwise Field Guides (Pty) Ltd (“Bushwise Field Guides”) offers convenient accommodation for Bushwise Professional Courses and Bushwise Experiences (and other purposes). Please indicate when you apply for a Bushwise Professional Course or Bushwise Experience if you do not wish to book accommodation with Bushwise Field Guides for the duration of your course.
If you choose to book accommodation with Bushwise Field Guides:
When you apply for a Bushwise Course, you will be asked to provide us with the following information (where applicable depending on your course):
You confirm that all information that you provide during the application process is complete and correct. You must update Bushwise if this information changes prior to your course commencement or during your participation in the course. Failure to provide complete, accurate and up to date information on your application will be grounds for the cancellation of your Bushwise Course, without refund.
The details of your insurance policies must be provided to us prior to the commencement of your Bushwise Professional Course and/or Bushwise Short Course (if applicable) and/or Bushwise Experience, for your protection.
If you are not a South African citizen, and your Bushwise Professional Course is 6 or 12 months (or your Bushwise Short Course duration is 6 months) in length, then you will need to undergo a criminal background check at your own expense to obtain the required student visa from the authorities.
If you are a South African citizen, please note that undergoing a criminal background check may assist you, if you would like to obtain a professional driving permit from the South African Department of Transport (the costs for which you will be liable).
For purposes of Bushwise Short Courses, you may be required to supply a criminal check at your own expense. A failure to disclose any known criminal history in advance is grounds for cancellation of our Bushwise Short Course without refund.
Further information on criminal background checks can be obtained from our Admissions Team.
Prior to the Commencement of your Bushwise Professional Course, Bushwise Short Course or Bushwise Experience, you must supply us with the emergency contact details of two friends or family members. We reserve the right to contact this person should we deem it necessary to do so (and you warrant that they have consented to you providing us with their contact information).
To drive the Bushwise vehicles (if applicable for purposes of your Bushwise Course), you must:
You will be assessed by Bushwise staff on your driving ability at the beginning of your course. The results of the assessment will be final and will not be subject to appeal. Should you fail this assessment, you will not be permitted to drive Bushwise’s vehicles and will automatically not pass your CATHSSETA NQF2 Nature Site Guide Practical Assessment. By not passing your practical assessment, you will not qualify for a placement.
In order to comply with local visa and permit requirements, you may also be required to provide additional documentation including, but not limited to, education certificates, passport/ID copies, and flight arrival and departure information. A full list will be provided to you at the time of booking. If this information is not provided by the deadline stipulated at the time of booking, Bushwise may have to cancel your booking without refund.
It is your responsibility to ensure you have (and maintain) any necessary visas and a valid passport for your course. With the exception of participants attending the 2-month IFGA Professional Safari Guide Short Course, certain other Bushwise Short Courses as communicated to you, and certain Bushwise Experiences, Bushwise requires all international participants partaking in a Bushwise Professional Course (and certain Bushwise Short Course’s as communicated to you by a Bushwise staff member) to hold a South African Study Visa. You will be required to apply for this visa at the South African Embassy in your home country. It is your responsibility to ensure you meet the requirements to obtain this visa. Bushwise recommends you contact your local embassy a minimum of 12 weeks prior to your course commencement to ensure you have the necessary paperwork to obtain your visa within the required time. Bushwise will not accommodate participants who arrive to the course late due to visa delays. Any visa information provided by Bushwise is done in good faith and Bushwise cannot be held responsible for South Africa’s decision to change visa rules, deny a visa application, refuse entry, exit or the right of passage. We bear no liability for any losses you may incur arising from any such action.
Bushwise’s current course fees are displayed on the website and are subject to change without notice. What is included in your course fee will be displayed on the “What’s Included?” tab on the Bushwise Courses’s page on our website. Your total course fee will be outlined in your acceptance email from us, where applicable (subject line “Congratulations! What’s Next?”).
From time to time, Bushwise’s Admissions Managers may arrange for the award of grants or scholarships. These are awarded at the Bushwise Foundation’s discretion and are non-transferable.
Bushwise accepts payments in GBP (Pound Sterling), USD (United States Dollars), EUR (Euros), CAD (Canadian Dollars), AUD (Australian Dollars) and ZAR (South African Rand). Currency exchange rates are set at Bushwise’s discretion and do not necessarily reflect current market exchange rates. You will be quoted in the currency of your home country (e.g. country of current permanent residence) and are not eligible to pay in other currencies. In the event Bushwise does not offer the currency of your home country, you will pay as follows:
Unless agreed upon in writing by special arrangement (or as otherwise may be specified under the relevant Bushwise Course section below), you may select one of the following payment plans:
You’ll pay the full cost of your booking in one payment to confirm your course. The payment is due within 48 hours of your acceptance onto the course.
Please speak to our admissions team, should you wish to discuss a custom payment plan. Please refer to Section E for the Bushwise Short Courses payments plans, which may differ from the above.
Bushwise accepts payments by debit card, credit card or bank (EFT) transfer. In the event you pay by credit/debit card, Bushwise reserves the right to charge any subsequent payments to that same card on the date they are due. In the event that you pay by EFT from a South African bank account, you may make payment into Bushwise Field Guides’s South African bank account, in which event the payment obligation between you and Bushwise will be fulfilled.
In the event payments are not received by their due date, Bushwise reserves the right to charge an additional sum of up to ZAR 1,000.00 / GBP 50.00 (or equivalent) per payment instalment that is 7 days or more overdue, or cancel your booking, without any refund.
CANCELLATIONS & REFUNDS
Force Majeure
Bushwise reserves the right to cancel or curtail a Bushwise Course for reasons of force majeure.
In cases of cancellation due to force majeure, your course fees will remain non-refundable and you will receive credit for the amount you have paid to use towards an alternative start date.
In cases of curtailment due to force majeure, your first recourse will be to claim the balance of your course fee from your insurance provider. If the reason for curtailment is not covered by your insurance policy, Bushwise will provide the Participant with credit to complete the remaining duration of your course or placement at a later date.
Bushwise reserves the right to provide substitute courses or placements, at its discretion. The use of a Participant’s credit will be subject to course or placement availability. Credit is non transferable and not redeemable for cash.
Cancellation/Curtailment by Bushwise
In all other cases where Bushwise cancels the course:
The refund will be made back to the original method of payment. If the original credit or debit card has expired, the cardholder must contact their bank to recover the refunded fees. Bushwise will not refund alternative accounts or individuals. All refunds incur a processing fee for each payment that is refunded and can take up to 180 days to process in full.
Cancellation/Curtailment by the Participant
The terms applicable where you cancel or curtail your Bushwise Course differ depending on your chosen payment plan. Please refer to Section E for the Bushwise Short Courses terms applicable where you cancel or curtail your Bushwise Short Course, which may differ from the below.
Instalment Payment Plans
If you selected an instalment payment plan and you then cancel or curtail your Bushwise Course (including any placement and/or any graduation, trails guides course or any other bookings of any nature made with Bushwise) for any reason, then:
(I.e., if you have paid to us a deposit of R15,000 and cancel your Bushwise Course, the R15,000 will be non-refundable and you will be liable to make a further payment to us in the amount of R25,000 (being R40,000 less R15,000).
Full Payment Upfront
If you chose to pay the full fees for your Bushwise Course upfront and you then cancel or curtail your Bushwise Course (including any placement and/or any graduation, trails guides course or any other bookings of any nature made with Bushwise) for any reason, then:
GRANTS
By accepting a grant (“the/a Grant”) awarded to you by the Bushwise Foundation to financially support your participation in a Bushwise Professional Course, Bushwise Short Course or a Bushwise Online Course (collectively referred to as a “Bushwise Opportunity” for purposes of this clause), you (being a “Grantee”) confirm that you accept and agree to these terms and conditions.
Please note that by accepting the Grant, you will enter into a binding legal agreement with the Bushwise Foundation and Bushwise (hereinafter referred to as “we”, “us”, or “our”).
The Grant Particulars
You understand and accept that:
You confirm and accept that the Grant awarded to you is a contribution to your Bushwise Opportunity fees in the amount or percentage communicated to you via email. The Grant will be treated as a deposit paid by the Bushwise Foundation to Bushwise on your behalf to secure your place on the selected Bushwise Opportunity. The remaining balance of your Bushwise Opportunity fees will be payable by you to Bushwise in accordance with your selected payment plan.
The Grant may only be transferred to an alternative Bushwise Opportunity in our sole discretion and subject to the Terms, in which case transfer fees will apply.
Cancellation of a Bushwise Opportunity
The below terms apply in conjunction with the Terms applicable to cancellations and refunds.
Where you are eligible for Bushwise Opportunity credit:
Where you cancel or curtail your Bushwise Opportunity for any reason:
TRANSFERS
Due to limited course availability, transfers will only be permitted at Bushwise’s discretion.
If permitted, you will be required to pay a transfer fee for each alteration made to your Bushwise Course. However, if you choose to pay your course fees in full upfront, you will not incur any transfer fees. Please refer to Section E for the Bushwise Short Courses transfer terms, which should be read together with the below. If the terms in Section Ediffer from the below, then the course-specific terms in Section E will prevail.
If you choose to pay your course fees in instalments, the following transfer fees will apply for purposes of the Bushwise Course:
The following conditions apply to all transfers:
Regardless of the above, if you live outside South Africa, you can transfer your course to any available date before 31 August 2026, with no fee. This applies if you booked in March 2026 or if your course begins in March or April 2026. Requests must be made at least 48 hours before your original start date.
ON YOUR BUSHWISE COURSE
You must always respect and follow the health and safety procedures and codes of conduct as set out by Bushwise, its staff, partners and/or placement representatives.
For purposes of Bushwise Professional Courses, Bushwise Short Course and Bushwise Experiences, Bushwise reserves the right to search your bag, room, personal vehicles or other property where there is deemed a health and safety, legal or other serious risk including the possession of illegal and illicit substances, including marijuana.
In the event you break any local laws, we will bear no liability and will not be required to liaise on your behalf with local authorities.
Bushwise staff reserve the right to make decisions on your emergency medical care deemed essential by the most qualified staff member in the event you are not able to do so and Bushwise will not be held liable for the outcome of such care.
Bushwise reserves the right to issue a sanction of any kind, including expulsion/dismissal, regardless of whether any warnings have been given. All disciplinary action will be documented and take place in front of a witness, where appropriate.
Depending on the severity of the offence, which is decided at Bushwise’s discretion, your first offence will usually result in a verbal warning or written warning where appropriate. Repeated offences following a warning could lead to a written warning or a final written warning as appropriate. Thereafter any further offences will result in expulsion/dismissal. Please be aware that all warnings, and any other disciplinary records, will remain valid for a full period of 12 months from the date of their original issue and may jeopardise any placements.
A full list of rules, regulations and procedures will be provided at the start of your course, during your health & safety briefing.
The following non-exhaustive list details actions that are grounds for immediate expulsion/dismissal (where applicable to your Bushwise Course):
In the event of expulsion for any reason, you will not be entitled to any reimbursement from Bushwise, nor will Bushwise be responsible for any additional costs incurred by you as a result of expulsion. You will receive notification of your expulsion in writing. Bushwise reserves the right to share this document with your next of kin should we feel the circumstances warrant it. In serious cases, where Bushwise feels the health and safety of others has been or could be impacted, you may be required to leave Bushwise premises immediately. In most other instances, Bushwise will provide a deadline for departure and can assist with arranging alternative accommodation or transportation which will be at your own cost. Following your departure, Bushwise will no longer be responsible for you.
Any requests to dispute dismissal must be put in writing by you to info@bushwise.co.za.. Bushwise will then provide an off site senior manager to review the case and make a full and final decision. Bushwise will not engage with requests made by third parties unless explicitly directed in writing by you.
Weapons
Any form of weaponry (including knives, rifles, pellet guns, etc.) are not permitted at campus, unless with prior written consent from Bushwise management. Should a Participant be found in possession of a weapon without consent, serious repercussions will ensue.
Pets and animals
Participants are not permitted to bring pets of any description to the Bushwise campus. Participants are also not permitted, unless under direct supervision or for a training exercise, to catch or touch any animal. Absolutely no feeding of any animal at campus is permitted. Serious repercussions will incur should this happen.
Bushwise Equipment and Furniture
Please treat all equipment and material belonging to Bushwise (and its service providers or partners) with care and respect. Any item which is lost or damaged by a Participant will need to be replaced at cost to the Participant; this includes vehicle damage due to negligence. Furniture may not be removed from rooms, offices, lecture area or dining area. No cups, plates or cutlery may be taken from the kitchen or dining area to other rooms. Please note that no equipment, vehicle or material may be used without specific permission from the relevant member of staff.
Staff accommodation and offices are out of bounds to Participants at all times, except with the permission from the head trainer or general manager.
ACTIVITIES OUTSIDE OF BUSHWISE
International and domestic travel provides an opportunity for various tourist activities and experiences. We cannot bear any liability for activities that you choose to undertake that are not officially included in your Bushwise Course. What is included in the course is laid out in the “What’s Included” tab on your chosen course’s page on our website. These rules apply regardless of whether we introduce or recommend a given activity or provider.
Participants are responsible for their own private transport. Bushwise will provide transport in case of emergency – this excludes minor medical conditions or doctor’s appointments. There will be a register to sign when you leave the property; this is for security and insurance purposes.
GRADUATION
If a graduation event is scheduled to be held upon the successful completion of your Bushwise Course, Bushwise shall bear no responsibility for the travel, food, and/or accommodation arrangements and expenses incurred by any of your guests attending (or planning to attend) the graduation ceremony. In addition, Bushwise shall not be responsible for any illnesses, injuries, or other losses or damages suffered by your guests whilst attending the graduation ceremony (unless we acted with gross negligence). You will be responsible for ensuring that your guests are aware of these Terms.
Bushwise reserves the right to change the times and dates of the graduation ceremony without compensation, should it deem it necessary to do so in its sole discretion. In such an event, Bushwise will not refund you or your guests for any expenses incurred by you and/or your guests related to your graduation, including, but not limited to, airfare, visa expenses, insurance, documentation and equipment purchases. Please note this list is not exhaustive.
PRIVACY POLICY
Your personal data is protected and handled in line with our Privacy Policy.
PROGRAM DATA
Any research, data, reports, photographs and documentation collected by you on your Bushwise course remains the property of Bushwise. Bushwise’s permission must be received before that data can be used (e.g. before you can include it in a research or scientific paper). No compensation will be provided to you for any data or research you collect.
Any course equipment provided in-country remains the property of Bushwise and must be returned in good, working order upon conclusion of your Bushwise course. In the event such equipment is lost or damaged due to negligence, you must pay for, or replace it.
MEDIA
All lectures, training material, research, data, reports, photographs and documentation relating to the Bushwise Course and Bushwise, are the sole property of Bushwise and cannot be used or reproduced without our express written permission.
Any photographs, videos or multimedia that you produce or give to Bushwise may be used by Bushwise without charge in all of our media, promotional or commercial materials (whether now existing or in the future invented). If you choose to supply Bushwise (or our partners or service providers) with any photographs, you hereby confirm that:
In addition, you give Bushwise, IFGA and its affiliates permission to take and/or use your image in Bushwise’s and/or IFGA’s media publications and other promotional, commercial or marketing material, which may include, but is not limited to, the posting of such image on social media and/or Bushwise’s and/or IFGA’s website. In particular:
SOCIAL MEDIA POLICY
By applying for a Bushwise Course and entering into these Terms, you agree to abide by our Social Media Policy, as amended from time to time.
COMPLAINTS
You should direct any complaints in writing to info@bushwise.co.za. Bushwise will not engage with complaints made by third parties unless explicitly directed in writing by you.
PERSONAL RISK
You accept that you will be subjected to various emotional, physical and psychological demands by participating on a Bushwise Professional Course, Bushwise Experience, Bushwise Short Course or placement. You are aware and accept that the standard of living in South Africa, and the areas where Bushwise and its placements operate, including food, hygiene and accommodation, may be below the general standards of your own country or city.
You also understand that certain risks may arise, including, but not limited to:
You confirm and agree to all of the following:
SECURITY
Security is everybody’s responsibility at Bushwise. Participants are asked to be vigilant at all times whilst on Bushwise’s property. To ensure that your time at Bushwise is one that is always as safe as possible:
LIABILITY
Bushwise and our affiliates will not pay financial compensation which exceeds the amount of your course fee, except in cases of death or personal injury caused by Bushwise’s negligence.
In cases of death or personal injury caused by Bushwise’s negligence, any liability by Bushwise and/or its employees and/or its agents/partners/service providers is limited to the financial amount that will be paid out by the insurance policies in Bushwise’s name. If no compensation is received from these policies, then any and all liability whatsoever, including without limitation, claims grounded in negligence, is hereby limited to a maximum amount of £2,000.00.
Bushwise and/or our affiliates shall not be liable to you for any losses which constitute indirect, special or consequential, incidental or punitive damages.
INDEMNITIES
You agree to defend, indemnify and hold us, our managers, owners, officers, directors, employees, agents, subsidiaries, affiliates, assigns and our licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) the use and access of a Bushwise Course Course, or b) a breach of these Terms, or c) your use of or reliance on any third-party content.
GOVERNING LAW
English (UK) Law shall apply to this Agreement and the parties agree to submit to the exclusive jurisdiction of the English Courts.
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SECTION B: BUSHWISE PROFESSIONAL COURSES
Before a Bushwise IFGA Professional Safari Guide Course or Practical Conservation Management Course (referred to as “your/the Bushwise Course” in this clause) begins and closer to the start date, we will send out a welcome letter and an email to all Participants with directions to the Bushwise campus. When planning your flights or other transportation, please ensure that you arrive in South Africa with ample time to get to the Bushwise campus by the start date of your course.
For those arriving in Johannesburg, we will arrange a transfer from OR Tambo InternationalAirport to the Bushwise campus on the first day of your course. The drive is approximately 6 hours. This transfer is not included in your course fee but can be arranged at an extra cost for Participants. A detailed letter with times will be sent closer to the course start date.
Should you wish to be dropped off at the Bushwise campus or to drive yourself there, please advise your student support coordinator in advance as parking space is limited. Please note that Participants are not permitted to arrive at campus on any day other than the agreed start date of the relevant Bushwise Course.
On arrival at the Bushwise campus, we will give you time to settle in and get to know your fellow Participants and our staff. During the first week of your Bushwise Course, our staff will go through an orientation program to familiarise you with all aspects of your training, which will include the planned program, health and safety measures, and general student life.
Campus Location Confirmation
Closer to your Bushwise Course start date, your student support coordinator will provide you with the details (including location) of your allocated campus. A detailed Campus fact sheet will be sent to you approximately 6 weeks prior to the Bushwise Course start date. Bushwise reserves the right to change your course location/campus at any given time upon notice to you.
Accommodation and Facilities
Accommodation is in shared bungalows, safari tents and/or lodge-style rooms, with real beds, electricity and communal bathrooms. It is your responsibility to keep your room clean and tidy at all times. You are welcome to bring a mosquito net, if you choose to do so. Our campuses have well-equipped lecture rooms, dining areas, and braai areas. There are also common facilities such as walking trails and recreational areas.
There will be a designated fridge available for limited food storage. No other kitchen equipment may be used without permission from a staff member. If at any point you use the kitchen, please leave it clean. The chef has the right to refuse to cook a meal should a Participant or Participants leave the kitchen area in a mess. Please respect the space, and clean up after yourself.
Participants are also responsible for the cleanliness of the dining and bathroom areas. A roster will be available with Participants’ names, stating who is responsible for assisting staff in kitchen and household duties, such as cleaning and washing of dishes. Bathrooms are cleaned weekly and at all other times all Participants are responsible for keeping the bathrooms clean and tidy.
Internet and Communication
WiFi is available in certain spots around campus. Please note that there are limited WiFi access points and, due to the isolated location of the campus, signal and connectivity problems are sometimes experienced. Mobile reception in and around campus is very limited, certain network providers work better than others on each campus. Please feel free to reach out to us if you would like recommendations on service providers.
Laundry
While you are attending your Bushwise Course, your laundry will be washed twice a week, and your linen will be washed once a week. Rosters of these washing days will be placed in the laundry and on the Participants’ notice board. We do not wash certain items (such as socks and under garments), however we will provide you with the supplies to wash these items yourself.
Meals and Dietary Requirements
Two cooked meals are served daily, one for brunch and one for dinner. Fruit, cereals, porridges, tea, coffee and bread are available between meals.
Bushwise endeavours to supply healthy, balanced meals to all of our Participants. If you have dietary restrictions, please inform us before the Bushwise Course commences. Please note that it is not always possible to supply vegetarian substitutes. Expensive items, such as tofu and soya milk, will be for the Participant’s account.
Campus Duties
Duties on campus are split and shared between Participants. Please remember to fulfil your responsibilities to maintain structure and a clean and safe campus for you and your fellow Participants. These duties, such as camp manager duty, demonstrate important information regarding an individual’s attitude and management abilities and will be taken into consideration towards overall course performance and placement decisions.
Dress code and Uniforms
Participants in the Bushwise Course will receive two sets of uniforms (consisting of 2 x short sleeve or long sleeve shirts and 2 x shorts or 2 x trousers) . Additional sets of uniforms can be purchased at a discounted rate. You will also receive a Bushwise fleece jacket, beanie and cap. You will be expected to wear your uniform and name badge daily during training hours.
In addition, you will be required to bring the following with you:
The following restrictions will apply (industry standards):
During this Bushwise Course, you will be given a one week break every semester. During this time, you may be required to leave campus and use the opportunity for personal travel or, where possible, to return home. Participants are to depart on the Saturday morning after activity and return by 2pm the following Sunday.
Bushwise is not responsible for any travel arrangements during this time nor do we bear any liability for activities that you choose to undertake that are not officially included in your Bushwise course. If you are permitted to stay on campus during these breaks:
Participants may have family visiting them during their off week, but please note that no Participant can have visitors at campus at any time. We can recommend accommodation nearby for your guests.
Participants must have a valid manual drivers licence prior to starting the Bushwise Course. The costs involved in obtaining a South African licence and Professional Driving Permit (“PrDP”) are not covered by Bushwise and will be solely your responsibility. More information regarding PrDP applications will be sent in a confirmation email.
Important note: PrDPs are necessary in South Africa to drive guests on game vehicles. This is a requirement for guiding placements after the Bushwise Course. You must be at least 21 years of age and have a South African drivers licence to apply for a PrDP. Your driving abilities will be assessed by Bushwise staff before you are allowed to drive a company vehicle during practical training. Criminal records may affect the attainment of a PrDP. Please make sure you have disclosed any criminal record you may have before finalising a booking with Bushwise.
EXAMS AND GRADING POLICIES
The minimum required pass mark for all subjects is 75%, including the Bushwise Course, soft skills, practical tests, CATHSSETA Nature Site Guide NQF2 theory and practical assessment. Certificates and placements are issued only to Participants who have paid their accounts in full, as well as successfully passed all the theory and practical components required for the certificate.
This is a CATHSSETA- accredited course.You have to pass the theory exam, set up by Bushwise as well as the practical assessment to advance to the next stage of the syllabus. If you are unsuccessful in any of these at the first attempt, this might mean missing parts of the training course, which cannot be rescheduled.
Continuous assessments
Participants will be continually assessed on aspects such as Participant performance, attitude, behaviour, initiative, driving abilities etc. throughout the course, starting from the starting date of the course. These assessments will be referred to when considering placement options for Participants and will be deciding factors in the scoring of the practical components of the course, so keep in mind that placement decisions and course outcomes are not purely based on theory results. These assessments can be done through observation, written exams or practical assessments. Instructors will keep your portfolio of evidence updated on an ongoing basis.
Each semester progress reports will be discussed with Participants in order to see where they can improve. This will be a benchmark for your required IFGA and/or Bushwise practical assessment, once you have written the NQF2 or other theory exams.
In some cases, it might so happen that the instructors set combined assignments that cover material from more than one subject. Course work, class work, group and individual exercises, and even “homework” may also be given, graded by the instructor, and used towards assessment marks. Instructors will give you the assignment’s due date when they issue the work to you.
Assignments must be handed to the specific instructor who issued the assignment to you. Some of the instructors may also use oral presentation marks for assignment grades. Absenteeism or illness does not constitute cause for late submission.
Tests and exams
Tests are usually written every Monday morning. There are compulsory workbook sessions on Saturday morning, including a question and answer session for the Monday tests. After the morning activity, you will usually have Saturday afternoon and Sunday off to prepare for the upcoming week’s tests.
Please note that:
Cheating
Any Participant who makes him/herself guilty of cheating will face very serious actions. In addition to the Bushwise disciplinary rules laid out in this guide, the following points must be kept in mind:
Absenteeism and the Absenteeism Policy
It is an implicit requirement of all Participants that they attend 100% of their scheduled lectures and practical sessions throughout the academic semester to graduate and get a placement. Time lost during practicals or lectures is to be made up by the Participant in his or her own time.
This is a non-negotiable point for each specific unit standard of CATHSSETA, and Bushwise requires the full allocated practical time period set aside. Should you be ill or if there is a problem and you cannot attend a practical or lecture, please notify the head instructor and a medical certificate will be required.
If a Participant is late for class or an activity, they will be excused from that activity or class. It will be at the instructor’s discretion whether the Participant will be allowed to enter the classroom or join an activity. All sections of the Bushwise Course have relevance to the course qualification, previous experience will not exempt a Participant from attending that particular lecture.
Lecture hours and schedules
All lecture hours are scheduled and subject to change according to circumstances. All changes will be communicated to the Participants.
Supplementary test / examination costs
Bushwise theory tests are written weekly to prepare you for the CATHSSETA NQF2 and IFGA exams. You will need to pass the NQF2 exam (min 75%) and the NQF2 assessment to pass the Bushwise Course. You will need to write and pass the first special sitting that Bushwise arranges, which is a written exam paper and practical assessment, to attain your full qualification in nature guiding.
Should you fail your first sitting, you fail the Bushwise Course, but you can still achieve your IFGA qualification if you pass the exam at the next sitting. Bushwise covers the costs for the NQF2 exam.. Any re-write exam is at the expense of the Participant. If you fail or miss the NQF2 exam which is organised by Bushwise, you can only re-write the exam at a national set IFGA exam date. A Participant is not forced to re-write an examination. This is by his/her own choice. The same point also applies to internal assignments and tests.
If you do not attain the relevant levels, you will not be able to be placed in a lodge after your initial training period. The booking and payments of re-writing the NQF2 or any Trails Guide exam are the responsibility of the Participant and payments are to be made directly to Bushwise.
LEDET
Once you’re qualified as an NQF2 Nature Site Guide and you have obtained your First Aid and PrDP, you have to register with LEDET. This is an additional cost of approximately R300.00.
Manuals and Workbooks
All relevant hardcopy field guide training manuals and workbooks are included in the course fee.
The following section applies to Participants who have selected the placement option with their Bushwise Course. Placement is defined as an unpaid, practical internship/work experience arranged by Bushwise and another organisation.
Where you have booked a Bushwise Conservation Management Course and following the completion of the CRMs, you may be eligible to undertake a professional Placement, subject to the following:
If you have booked the 12-month IFGA Professional Safari Guide Course, in order to qualify for a placement you must:
All grades and assessments are not subject to appeal and are final.
Placements are offered at the sole discretion of Bushwise. Bushwise can refuse to provide a placement based on general performance, and behaviour which will be tested through continuous assessment and performance reviews.
In the event that Bushwise does not offer you a placement for any reason, Bushwise will not provide any refund or credit and you will not qualify for the Employment Guarantee as outlined below.
While on your placement, you understand and agree that:
You further understand and agree that:
If a situation arises that limits placement opportunities for participants, due to changes in immigration regulations, the health of the tourism industry or general laws, both nationally and internationally, or for any other reason, the highest performers will be given priority for placements, at Bushwise’s discretion.
In order to qualify for the employment guarantee you must have the following:
You will not qualify for the employment guarantee in the event that:
The employment guarantee is also dependent on the health of the South African international and domestic tourism market, and as such, the employment guarantee will be null and void in the event that:
In the event that you meet all of the qualifications above and do not receive at least one written or verbal offer of employment (including full-time, part-time, fixed-term or contract employment) during your placement, or 6 months following the completion of your placement, you will be entitled to a refund of 50% of your paid course fees up to a maximum of R90,000. The refund will be made back to the original method of payment. In the event the credit or debit card has expired, the cardholder must contact their bank on how to recover the refunded funds. Bushwise will not refund alternate accounts or individuals. All refunds can take up to 180 days to process in full.
DEPARTURE
At the end of the Bushwise Course, it is your responsibility to arrange your own transport from the Bushwise campus. Bushwise can assist you with booking your transport to the airport or to your placement after your Bushwise course. Please contact your Support Coordinator for a quotation.
The cost of the Practical Game Management Course (“Game Management Course”), what’s included and excluded, learning resources and course overview is listed under “Course details” of the course page on Bushwise’s website and is subject to change without notice.
To be eligible for the Game Management Course you must be 18 years old or older and have a valid driver’s license.
To confirm your place on a Game Management Course you must pay a deposit, unless you pay the full course Fee upon application. The deposit amount will be communicated to you based on whether you choose Payment Plan 2 or Plan 3 as explained above in Section A.
If you choose the 12-month Game Management Course, then you may be placed at a reserve, game farm, or tourism operation for the second half of your Game Management Course, and the provisions relating to “Placements” above will apply.
In addition, the above provisions relating to Arrivals, Life on Campus, Course Breaks, Driver’s Licence, Exams and Grading Policies, and Departures will also apply to the Game Management Course.
The cost of the Practical Wildlife Tourism Course (“Tourism Course”), what’s included and excluded, qualifications and certifications earned, curriculum, and course overview is listed under “Course details” of the course page on Bushwise’s website and is subject to change without notice.
To confirm your place on a Tourism Course you must pay a deposit, unless you pay the full course Fee upon application. The deposit amount will be communicated to you based on whether you choose Payment Plan 2 or Plan 3 as explained above in Section A.
If you choose the 12-month Tourism Course, a guaranteed placement will be included, subject to certain conditions. To be eligible, you must be a qualified graduate over the age of 18 and have successfully completed all Bushwise modules within the course. While on your placement, you understand and agree that:
You further understand and agree that:
If a situation arises that limits placement opportunities for participants, due to changes in immigration regulations, the health of the tourism industry or general laws, both nationally and internationally, or for any other reason, the highest performers will be given priority for placements, at Bushwise’s discretion.
Additionally, an employment guarantee is included for the Tourism Course, subject to certain conditions, which are namely:
Furthermore, you must have:
You will not qualify for the employment guarantee in the event that:
The employment guarantee is also dependent on the health of the South African international and domestic tourism market, and as such, the employment guarantee will be null and void in the event that:
In the event that you meet all of the qualifications above and do not receive at least one written or verbal offer of employment (including full-time, part-time, fixed-term or contract employment) during your placement, or 6 months following the completion of your placement, you will be entitled to a refund of 50% of your paid course fees up to a maximum of R90,000. The refund will be made back to the original method of payment. In the event the credit or debit card has expired, the cardholder must contact their bank on how to recover the refunded funds. Bushwise will not refund alternate accounts or individuals. All refunds can take up to 180 days to process in full.
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SECTION C: BUSHWISE ONLINE COURSES
You may elect to enrol in a Bushwise Online Course as a standalone Bushwise Course, or as part of your training, you may receive access to our online courses. By enrolling or accessing these courses and other online training materials, you agree to these Terms and the rules laid out in the Student Handbook that you receive after enrolling.
ENROLMENT
You can enrol a minimum of 24 hours before the start date of the Bushwise Online Course you wish to join.
BUSHWISE ONLINE COURSE REQUIREMENTS
You are required to complete the following no later than 14 days before your online course start date in order to access your course (unless you have enrolled less than 14 days before your start date, then the required documentation is due as soon as possible before your start date):
In order to complete the online courses you will need a current email account, and access to a computer and the Internet.
In order to receive your certificate of completion for your course you must meet all the course requirements outlined in the course syllabus. Requirements typically include achieving a grade of 75% or higher on your assignment/s, completing self-assessments, contributing to the online discussion forums and upholding the Honor Code.
Failure to meet course requirements, may result in one or more of the following actions:
COMMUNICATING WITH THE STUDENT SUPPORT TEAM
All correspondence with student support will be via email or telephone. All other correspondence in relation to the course content and communications with Instructors, facilitators and your peers will take place via the learning platform, Canvas. Where you decide to share any personal information or contact details with the student support team, you agree that we are not responsible or liable for any use of that information for purposes other than providing our Services. Where you share personal information or contact details with your peers, you also agree that we are neither responsible nor liable for their use of this information.
QUALIFYING FOR FIELDWORK INTERNSHIPS (BUSHWISE ONLINE)
Some participants may enrol for Bushwise Online Courses that allow for direct entry into a fieldwork internship. Should you not complete or pass your Bushwise Online Course you may continue to the internship but will be required to pass the IFGA Apprentice Field Guide theory exam, before you can be assessed practically, and qualify as an IFGA Nature Site Guide (NQF2). To qualify for the internship you need or must be the following:
START DATE CHANGES
You can only change your start date up to 14 days before your online start date subject to the applicable change fee, and you can only change your start date once. No changes may be made with fewer than 14 days notice before your start date.
HONOUR CODE
The Honour Code supplements the statement of community values and reflects the commitment participants make when enrolling in a course.
By participating in any of the Bushwise Online Courses you agree to:
Failure to comply with the Honour Code may result in immediate expulsion from the course with no certificate and with no refunds.
CERTIFICATES
In all cases certificates are only issued to participants who successfully complete their coursework and achieve the required grade. The Student Handbook provides details on what is expected of you as a participant in our online courses.
POSTING CONTENT TO THE SERVICE PLATFORM
Participating in a Bushwise Online Course allows you to post on the platform. Posting here is similar to what you do when you add content to and comment on social media platforms like Facebook and X, and Message boards like Reddit. We reserve the right to review and remove any posts or User Content if we deem them to breach the Terms or other rules, regulations and laws. We also reserve the right to review and remove any posts and User Content that are deemed to be abusive, disruptive, offensive, illegal or that violate the rights of, or harm the safety of users of the Service or Instructors.
The platform includes a Message board-style feature that lets you engage with other users and Instructors. Keep in mind the content you post may be seen by other online course participants. You have to use good judgement and caution when posting on the board. Never post personal information that you wouldn’t share openly in public – like credit card details, ID, passport or social security numbers. We don’t promise that any content you post on the platform will remain confidential (i.e. we make no representation or warranty of its confidentiality).
You confirm that you are duly authorised to upload any content that you post to the platform. You agree not to upload any content that is obscene, illegal or unlawful, defamatory, libelous, discriminatory, harassing, vulgar, profane, racist, culturally or ethnically offensive or that encourages criminal conduct or potentially gives rise to civil or criminal liability or that violates any applicable law. You expressly acknowledge that you alone are responsible for any content you upload to the platform or otherwise post when taking the Bushwise Online Course and for any consequences that may arise from your posted content.
ACCESS TO THE SITE
You cannot share your login credentials with another person or allow someone else to impersonate or take courses on your behalf. You are fully responsible for any and all activities that occur through the use of your credentials. Where you have any concerns that your credentials may have been compromised or otherwise shared then you are to notify us immediately. You may not impersonate any other person or access the Bushwise Online Course using someone else’s login credentials.
TERMINATION
We may terminate or suspend your account and or otherwise bar access to the Bushwise Online Course immediately, without prior notice or liability, under our sole discretion, for any reason and without limitation, including but not limited to a breach of the Terms.
All provisions of the Terms which by their nature should survive termination shall do so, including, without limitation, ownership provisions, warranty disclaimers, exclusions, governing law, indemnity and limitations of liability.
You are responsible for any claims, fees, penalties, or other forms of liability incurred by us or others caused by or arising out of your breach of these Terms and or your use of the online course.
INTELLECTUAL PROPERTY
The Bushwise Online Course and its content (including but not limited to text, graphics, designs, audio and video content), features and functionality are our (or our licensors’) exclusive property. You may not use our content and trademarks, other than to complete your coursework, without our prior written consent. You may not use the trademarks or brands of our education partners without their prior written consent.
The permitted use of our intellectual property, including content, features and functionality is limited and in general any deviations will require our prior written consent. If you are uncertain whether your use is permitted, contact us immediately before you use it. Prohibited use of our intellectual property and of the Bushwise Online Course may include, but is not limited to:
THIRD-PARTY CONTENT AND LINKS
The Bushwise Online Course may include content from and links to third-party websites and apps. You assume all risk through the use of such links or content. We are not liable for anything that happens from your use of content from and or links to third-party websites.
COMMUNICATIONS
We may contact you from time to time to share course-related communications or to promote the Bushwise Online Course. Notices relating to security, privacy and other core administrative communications are a necessary part of using the Bushwise Online Course and you agree to receive these communications.
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SECTION D: BUSHWISE EXPERIENCES
You have the following package options for the Advanced Safari: 3-day, 7-day, 14-day, 21-day, 28-day or custom.
The cost of the set-date Advanced Safari packages are listed under “Advanced Safari Packages” of the program page on Bushwise’s website and are subject to change without notice. For custom packages, the pricing will be determined based on the specific itinerary, accommodation, number of travelers, activities, and duration. A quote will be provided after a consultation with you regarding your custom package. Final pricing is subject to change until a booking is confirmed with a deposit.
What is included and excluded is listed under “What’s Included” and “What’s not included” of the program page on Bushwise’s website and is subject to change without notice. Hands-on conservation experience inclusion is offered as an add-on and will incur an additional fee on top of your Advanced Safari package fee. Participation in the conservation experience is subject to availability and reserve requirements.
To confirm your place on an Advanced Safari you must pay a deposit, unless you pay the full course Fee upon application. The deposit amount will be communicated to you based on whether you choose Payment Plan 2 or Plan 3 as explained above in Section A. The total fee is due at least 4 weeks prior to your Advanced Safari start date. Payments for the Advanced Safari are non-refundable and non-transferable.
The Advanced Safari has capacity for 8 persons and thereafter a waiting list is created. All bookings are subject to availability.
All set-date Advanced Safari’s accommodation will be at Job’s Halt Camp. However, for custom Advanced Safari’s the accommodation may be at Nkuwa Wilderness Camp, Ubungane Lodge, or Xidulu Private Game Lodge depending on group size, preferences and goals for the trip.
SECTION E: BUSHWISE SHORT COURSES
The cost of the IFGA Professional Safari Guide & Trials Guide Short Course (“Safari & Trails Guide Short Course”), what’s included and excluded, start dates, qualifications and certifications earned, curriculum, and course overview is listed under its respective “Course details” on the course page on Bushwise’s website and is subject to change without notice. The short course is 3 months long (87 days), is located at our Selati campus and will earn you both the CATHSSETA NQF2 and NQF4 Nature Site Guide qualifications. The first 2 months of the Safari Guide & Trails Guide Short Course will be focused on safari guide training and the remaining 27 days will be dedicated to trails guide training where you will log hours towards your Foundational Trails Guide certificate.
To confirm your place on a Safari Guide & Trails Guide Short Course you must pay a deposit, unless you pay the full course Fee upon application. The deposit amount will be communicated to you based on whether you choose Payment Plan 2 or Plan 3 as explained above in Section A.
The 2-month IFGA Professional Safari Guide Short Course (“Safari Guide Short Course”) based at our Selati Campus requires a minimum number of 5 Participants to operate. You will be notified of your Safari Guide Short Course status at least 12 weeks prior to your start date. In the event your selected start date does not reach the required minimum number (or exceeds the maximum number), you will be given a list of alternative dates for a free transfer. We recommend not booking any flights or incurring other non-transferable expenses prior to your Safari Guide Short Course confirmation, as Bushwise will not refund you for any expenses incurred by you related to your program, including, but not limited to, airfare, visa expenses, insurance, documentation and equipment purchases.
To confirm your place on a Safari Guide Short Course you must pay a deposit, unless you pay the full course Fee upon application. The deposit amount will be communicated to you based on whether you choose Payment Plan 2 or Plan 3 as explained above in Section A.
Please note this list is not exhaustive and Bushwise shall bear no liability whatsoever for any losses or damages that you may suffer as a result of a change in start date in this regard.
IFGA TRAILS GUIDE SHORT COURSE
The IFGA Trails Guide Short Course (“Trails Guide Short Course”) is 1 month (27 days) in length and based at our Selati Campus. The cost of the Trails Guide Short Course, itinerary, dates, what’s included and excluded, start dates, and qualifications is listed under its respective course page on Bushwise’s website and is subject to change without notice. This short course is dedicated to those looking to become a Foundational or Advanced Trails Guide. On this short course you will log hours towards your Foundational Trails Guide certificate.
In order to be assessed and qualify as a Bushwise IFGA Trails Guide, you must meet the following requirements prior to your course start date:
If you do not meet the requirements above, you will not be able to qualify as a Bushwise Field Guide and you will not receive a refund. However, you may still take part in the Bushwise Course, in order to:
To confirm your place on a Trails Guide Short Course you must pay a deposit, unless you pay the full course Fee upon application. The deposit amount will be communicated to you based on whether you choose Payment Plan 2 or Plan 3 as explained above in Section A.
Spaces on the IFGA Trails Guide Course are reserved for current Bushwise Participants on a first come, first serve basis. Other Participants who meet the requirements for this course may be accepted if there are spaces available, at Bushwise’s discretion. The IFGA Trails Guide Course will require a minimum of six Participants to run. In the event the course you have booked does not recruit the minimum number of Participants to run, you will receive a refund for your payments made towards this course, in this instance only. Please see the “Cancellation & Refunds” section above for Bushwise’s terms on refunds.
The Wildlife Hospitality Short Course is 2 months (53 days) in length and is located at our Mahlala campus. The cost of the Wildlife Hospitality Short Course, itinerary, dates, what’s included and excluded, start dates, and certificates earned is listed under its respective course page on Bushwise’s website and is subject to change without notice.
To confirm your place on a Wildlife Hospitality Short Course you must pay a deposit, unless you pay the full course Fee upon application. The deposit amount will be communicated to you based on whether you choose Payment Plan 2 or Plan 3 as explained above in Section A.
BUSHWISE WILDLIFE MARKETING SHORT COURSE
The Wildlife Marketing Short Course is 1 month (27 days) in length and located at our Mahlala campus. The cost of the Wildlife Marketing Short Course, itinerary, dates, what’s included and excluded, start dates, and certificates earned is listed under its respective course page on Bushwise’s website and is subject to change without notice.
To confirm your place on a Wildlife Marketing Short Course you must pay a deposit, unless you pay the full course Fee upon application. The deposit amount will be communicated to you based on whether you choose Payment Plan 2 or Plan 3 as explained above in Section A.
BUSHWISE PRIMITIVE TRAILS SHORT COURSE
The Primitive Trails Short Course is 6 days and 5 nights long and your location shifts daily within the Selati Game Reserve (for the avoidance of doubt, you will not be staying at a campus but rather camping). The cost of the Primitive Trails Short Course, itinerary, dates, what’s included and excluded, start dates, and certificates earned is listed under its respective course page on Bushwise’s website and is subject to change without notice.
To confirm your place on a Primitive Trails Short Course you must pay a deposit, unless you pay the full course Fee upon application. The deposit amount will be communicated to you based on whether you choose Payment Plan 2 or Plan 3 as explained above in Section A.
For effective participation in this short course students must be able to walk approximately 15km per day while carrying a loaded backpack of about 10-15kg. It is your sole responsibility that you meet these fitness standards before the course begins. Bushwise staff reserve the right to remove any student from the short course if they cannot safely maintain these physical requirements, and is consequently putting the rest of the group in danger or is increasing safety risks. No refunds will be issued, and no liability will be accepted, if you are unable to complete the short course due to insufficient physical preparedness.
BUSHWISE PRACTICAL GAME MANAGEMENT SHORT COURSE
The Practical Game Management Short Course (“PGM Short Course”) is 60 days in length and is located at either our Mahlala or Selati campus. The cost of the PGM Short Course, itinerary, dates, what’s included and excluded, start dates, and certificates earned is listed under its respective course page on Bushwise’s website and is subject to change without notice.
To confirm your place on a PGM Short Course you must pay a deposit, unless you pay the full course Fee upon application. The deposit amount will be communicated to you based on whether you choose Payment Plan 2 or Plan 3 as explained above in Section A.
To participate in the PGM Short Course you must complete the free 8-week Bushwise Field Guiding course before arrival.
BUSHWISE CONSERVATION SHORT COURSE
The Conservation Short course is 2-24 weeks long and located at a research station in Karongwe Game Reserve, Limpopo. The cost of the Conservation Short Course, itinerary, dates, what’s included and excluded, start dates, and certificates earned is listed under its respective course page on Bushwise’s website and is subject to change without notice.
To confirm your place on a Conservation Short Course you must pay a deposit, unless you pay the full course Fee upon application. The deposit amount will be communicated to you based on whether you choose Payment Plan 2 or Plan 3 as explained above in Section A.
Pre-departure Training
If you are joining a conservation short course, you will be required to undertake training prior to departure. In this regard please note that:
Conservation and Community Research Modules
Your short course includes Conservation and Community Research Modules (“CRMs”). In this regard, note that:
Transfers
You may request to transfer your Conservation Short Course to a later start date, provided that your request is made more than 7 days before the original course start date. Should you wish to transfer your program to a later start date, then you may be subject to transfer fees as will be communicated to you before the transfer.
However, should you wish to transfer your course to an alternative date 7 days or less before your course start date then the provisions applicable to cancellations will apply.
Alterations

