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1.
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Interpretation
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1.1
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In this Agreement:
The term “Program” means any expedition, project, course, trip, or
other activity anywhere throughout the world, arranged by GVI from time
to time; The term “Program Leaders” means the leader(s) on the
allocated Program, to whom the Participant must report and whose rules
the Participant must abide by; The term “Service” means the services,
as set out in clause 2 below, to be provided by GVI to the Participant.
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1.2
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The headings in this Agreement are for convenience
only and should not affect their interpretation.
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2.
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The Service Provided
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2.1
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GVI shall provide the Service described below to
the Participant, subject to the terms of this Agreement.
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2.2
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GVI reserves the right to refuse to offer the
Service to anyone for any reason.
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2.3
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The Service shall consist of: -
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2.3.1
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organising and setting up a Program and/or other
course(s) as agreed upon between GVI and the Participant in writing;
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2.3.2
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arranging full pre-departure briefings through
open days, GVI field representatives, online at GVI's website
www.gvi.co.uk or on the telephone. A Program guidebook shall also be
provided to Participants;
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2.3.3
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arranging suitable accommodation and food (where
applicable) during the period of the Participant's involvement in the
Program. GVI shall, in most cases, arrange for transfers to and from
the airport in the chosen country. However, this cannot be guaranteed,
and Participants may in some cases have to make their own arrangements.
Details of whether transfers are included are set out in the Program
guidebook;
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2.3.4
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arranging Program Leaders to lead and manage
projects where required;
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2.3.5
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arranging the provision of Program equipment,
training and training materials relevant to the Program, where
applicable;
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2.3.6
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providing and maintaining a full international
support structure and providing a 24 hour emergency phone line in the
UK ; and
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2.3.7
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providing international travel assistance and
advice, which may include passing your details onto our preferred
flight provider for a no obligation quote.
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3.
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The Participant's Obligations
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3.1
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By participating in a GVI Program the Participant
accepts that he / she will be subjected to various physical and
emotional demands. Participants are aware and accept that the standard
of living, including food, hygiene and accommodation in the relevant
country may be below the general standards of their own country.
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3.2
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The Participant is responsible for his/her own
travel arrangements, expenses and insurance during the Program. The
Participant is obliged to secure travel and medical insurance to
protect the Participant against losses caused by travel arrangement
cancellation, loss or damage of baggage, non-refundable airfare and/or
emergency medical expenses.
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| 3.3 |
In the event that GVI advances any monies to or on
behalf of the Participant, the Participant shall reimburse such monies
to GVI immediately upon conclusion of the Program.
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| 3.4 |
It is a condition of booking that all Participants
have a valid travel insurance policy to cover the entire duration of
their trip which extends to include manual conservation and volunteer
work. If you are unable to provide documentary evidence of a valid
insurance, your booking may be cancelled at the sole discretion of GVI
without any refund.
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3.5
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The Participant represents and warrants that all
information and records provided to GVI relating to the Participant,
the Participant's medical history and the Participant’s medical
statement are accurate and truthful and provide GVI with a clear
indication of the Participant's state of health.
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3.6
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The Participant understands that he/she is under
a duty to inform GVI in advance of the Program of any medication
requirements, any allergies and any other physical or mental condition
or limitation that might disable or render the Participant unable to
perform or safely complete the Program.
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3.7
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The Participant is the best judge of his/her own
condition and limitations, and the Participant acknowledges that it is
incumbent on him/her to fully disclose the extent of any conditions or
limitations.
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3.8
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The Participant represents, warrants and affirms
that he/she has discussed this Program, its remote location, potential
risks and physical and mental demands with his/her personal physician,
and that the Participant is physically and emotionally fit and able to
undertake this Program.
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3.9
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The Participant agrees to notify GVI of any
physical and medical condition at least 4 weeks prior to departure and
also of any changes in his/her physical and medical condition occurring
after the Participant's signing of this Agreement.
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3.10
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GVI reserves the right to require documentation
from a doctor or specialist verifying that the Participant is fit and
able to undertake this program and GVI reserves the right to reject a
booking on the grounds of the doctor's comments.
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3.11
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GVI shall not in any event be held liable for any
consequence arising out of the Participant's failure to take advice or
medication as prescribed by a medical practitioner both prior to
departure and during the Program.
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3.12
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GVI reserves the right to reject applicants who
require special medical care following due consideration.
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3.13
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The Participant acknowledges and agrees that GVI
reserves the right to accept or reject any person as a Participant at
any time, or to require a Participant to withdraw from a Program at any
time if it is determined in a Program Leaders sole discretion that it
is the best interest of the Participant's health and safety, and/or in
the best interest of the Program in general.
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3.14
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The Participant agrees to take personal
responsibility for insuring the Participant's own personal effects and
GVI cannot be held liable for any loss or damage of personal effects.
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3.15
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The Participant is responsible for ensuring that
he / she has a valid passport, any necessary visa, permits and
vaccinations and has obtained and supplied all relevant valid
documentation for the Program in terms of travel documents and medical
documents.
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3.16
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GVI cannot be held responsible for a country's
decision to refuse entry, exit or the right of passage (national and
local laws governing immigration). All Participants must ensure that
they contact the relevant Embassy to acquire the relevant Visa or
Tourist Permit prior to commencing the Program.
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3.17
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The Participant shall comply with all relevant
laws, regulations and customs of the countries visited during the
Program. In the event of a contravention of these laws, the Program
Leader or GVI shall have the right to require the Participant to leave
the Program and no liability on the part of GVI shall arise whatsoever.
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3.18
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The Participant will at all times respect and
follow local laws and culture of the host country and behave in a
responsible and courteous manner. Each Participant has a duty of care
to each other, to local people, to host country nationals participating
in the Programs and to GVI. The Participants shall follow the
reasonable instructions of the Program Leaders during the Program.
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3.19
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As representatives of GVI within the host country,
the Participant must respect GVI's aims and objectives and not wilfully
or recklessly seek to damage relations between GVI, the Program and/or
the host country. The Participant must not misrepresent GVI in any way
which would seek to undermine or damage relations between GVI and the
host country.
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3.20
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The Participant shall at all times respect and
follow the health and safety procedures as set out by GVI, the Program
leaders and/or the representative in the host country.
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4.
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Charges
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4.1
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Subject to any special terms agreed, the
Participant must pay GVI's standard charge as explained in the Program
"Costs and Dates” section as published on GVI's website www.gvi.co.uk.
Please note that costs shown within any printed material are
subject to change and as such all final payments shall be displayed on
GVI's website. The published prices on GVI's website are valid for 30
days only and Participants are advised to check the site regularly for
the most recent prices and up to date information. Once a Participant
has confirmed their booking and paid the deposit, they shall pay the
remaining sum which was the published price as at the time of booking.
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4.2
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The non-refundable deposit payment is due within 7
days of notice of acceptance onto the program. Deposits are currently
£250.00 (US$500 / €290 / Aus$525) or £750 (US$1500 / €865 / Aus$1575)
for Programs costing £3,500.00 (US$7,000 / €4,025 / Aus$7,350) or more,
or for Programs with a duration of 120 days or more, unless otherwise
agreed upon between GVI and the Participant in writing.
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4.3
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Each sales agent is an independent entity,
responsible for sales on GVI's behalf in that region. As such the
Participant must pay the advertised cost in the currency associated
with their sales agent. Participants with no local sales agent should
book through their nearest GVI office.
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4.4
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For Programs with a deposit of £250.00 or
equivalent 50% of the balance will be due 16 weeks before departure and
the outstanding balance must be paid by the Participant no later than
10 weeks prior to departure. For Programs with a deposit of £750 or
equivalent 50% of the balance will be due 20 weeks before departure and
the outstanding balance must be paid by the Participant no later than
12 weeks prior to departure.
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4.5
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Any sums paid shall become non-refundable at the
payment deadline of their associated invoice. If, for any reason, the
Participant does not meet these payment deadlines, then GVI reserves
the right to offer the Participant's placement to someone else, without
any refund to the Participant.
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5.
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Warranties, Liabilities and
Assumption of Risk
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5.1
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GVI warrants to the Participant that the Service
will be provided using reasonable care and skill and, as far as is
reasonably possible, in accordance with the description of the Service.
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5.2
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Any information provided by GVI, including but not
limited to information about visas, vaccinations, healthcare, climate,
baggage, group sizes and special equipment is given in good faith for
information and educational purposes only but without responsibility on
the part of GVI.
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5.3
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Except in respect of death or personal injury
caused by GVI's gross negligence, GVI's responsibility for any
representation (unless fraudulent), or any other act or omission shall
not exceed the amount of GVI's charges as set out in Clause 4.1 for the
provision of the Service. Any liability by GVI and/or its employees
and/or its agents is limited to the amount that will be paid out in
such a case by the Tour Operators Combined Liability Insurance policy
(the “Policies”) which have been concluded in the name of GVI. If no
compensation is received from the Policies, then any and all liability
whatsoever, including without limitation, claims grounded in
negligence, is hereby limited to a maximum amount of £2,000.00.
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5.4
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In particular GVI shall have no responsibility for
any activities undertaken by the Participant outside the scope of those
directly relating to the Program. No warranty is given in respect of
any activities outside the scope of those relating to the Program and
it is the Participant's responsibility to ensure that any person or
company offering any activities possesses the requisite care and skill.
The term “outside of scope” as used in this clause shall mean any and
all actions or activities undertaken by the Participant that were not
pre-arranged or procured by GVI, its employees or agents.
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5.5
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The Participant understands that certain risks may
arise, including, but not limited to, hazards of travelling in remote
areas; travel by automobile, van, bus, aeroplane, boat, train or any
other means of conveyance; the forces of nature; civil disturbances;
national or international conflicts; terrorism; arbitrary itinerary
changes made by foreign governments or vendors; dive related accidents,
boat accidents; interacting with dangerous wildlife; personal injury or
illness from the local environment; accident or illness in remote
locations without immediate evacuation or medical facilities; or
negligent acts of third parties. The Participant hereby asserts that
he/she knows, understands and appreciates these and other risks
inherent in the Program and asserts that his/her participation is
completely voluntary and assumes all risk associated with the Program
and will hold GVI and its agents and employees harmless from and
indemnify them for any and all claims, actions, suits, procedures,
costs, expenses, damages and liabilities, including attorney’s fees,
which may arise in connection with the Participant’s participation in
this Program, any activities arranged by or for the Participant by GVI,
its agents or employees, emergency medical care if considered essential
by the most qualified in-situ personnel. The Participant further
expressly agrees that the foregoing waiver and assumption of risks is
intended to be as broad and inclusive as is permitted by applicable law
and that if any portion thereof is held invalid, it is agreed that the
balance shall, notwithstanding, continue in full legal force and
effect. The terms of this agreement shall further extend to the
Participant’s heirs, personal representatives, successors and assigns.
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5.6
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The warranty contained in this section is the sole
and exclusive warranty as to the Service provided hereunder, and shall
supersede any express or implied warranties, in fact or law, including,
without limitation, warranties of merchantability or fitness for a
particular purpose and GVI will not be liable under any circumstances
with respect to any subject matter of this agreement under any
contract, negligence, tort, strict liability or other legal or
equitable theory for any incidental, consequential, special or
exemplary damages (including, without limitation, loss of revenue or
loss of profits or lost business), even if GVI has been advised of the
possibility of such damages. Further, notwithstanding anything to the
contrary contained in this agreement, in no event will GVI’s cumulative
liability to the Participant arising out of or relating to this
agreement, whether based in contract, negligence, strict liability,
tort or other legal or equitable theory exceed the total charges, as
set out in clause 4.1, actually paid under this agreement.
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6.
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Complaints
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6.1
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If the Participant wishes to make a complaint in
relation to the Program, he/she shall bring the complaint to the
attention of the Program Leader or the representative in the host
country, who shall use his/her reasonable efforts to resolve the
complaint within a reasonable time.
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6.2
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If the Program Leader or the representative in the
host country is unable to resolve a serious complaint, and the
Participant leaves the Program before the completion date, the
Participant shall provide the Program Leader or the representative in
the host country with a written version of events prior to the
Participant’s departure.
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6.3
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No compensation shall be given to the Participant,
unless there are extreme circumstances, which shall be determined at
the sole discretion of GVI. The Participant agrees that under no
circumstances shall GVI be liable for damages or compensation arising
from any claim related to the assessment of inconvenience,
disappointment, discomfort or loss of enjoyment.
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7.
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Physical and Intellectual Property
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7.1
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All equipment and resources provided by GVI both
prior to and throughout the duration of the Program (including teaching
manuals) remain the property of GVI and must be returned on completion
of the Program.
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7.2
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The Participant shall replace any property that is
lost or damaged through his/her careless or otherwise negligent
behaviour.
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7.3
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All research, data, reports, photographs and
documentation relating to the Program and GVI projects provided by GVI,
shall remain the property of GVI without compensation or further
recourse to the Participant. GVI retains the rights over the use and
dissemination of such materials for its commercial and promotional
purposes, including, but not limited to, the posting of any photographs
containing an image of the Participant while on the Program on its
website, brochures, or other marketing, promotional or informational
medium.
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8.
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Data Protection
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8.1
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It may be necessary for GVI to pass data about the
Participant to countries outside of the European Economic Area (EEA)
from time to time. The Participant hereby agrees that GVI may disclose
his/her personal data, including any sensitive personal data such as
relevant medical history, to the Program Leaders and any other
representatives in the host countries.
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8.2
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From time to time GVI shares Participant contact
information with other Participants in order to enhance pre-departure
support, allow direct communication between participants on similar
programs and allow prospective Participants to communicate with former
Participants. The Participant hereby agrees that GVI may disclose
his/her contact information to other Participants or potential
Participants.
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9.
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Termination and Expulsion
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9.1
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GVI reserves the right to deny from participating
in or otherwise to expel from the Program any Participant who is in
breach of any term of this Agreement.
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9.2
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Without prejudice to the generality of clause 9.1
above the following will result in automatic expulsion :
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9.2.1
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Possession / taking / supplying of illegal or
illicit substances. The question of whether the substances are illegal
or illicit is to be governed by the jurisdiction of the state where the
acts take place;
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9.2.2
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Displaying cruel, thoughtless or rude behaviour or
committing acts which could injure or harm a member of the Program
(including a staff member), or any other person;
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9.2.3
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Disobeying GVI's, the Program Leader's or the
representative in the host country's instructions in relation to health
and safety;
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9.2.4
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Committing an act or displaying behaviour which
could jeopardise future GVI Programs within the host country or lead to
the souring of relations between GVI and the host communities or
country; and
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9.2.5
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Breaking local laws. Please note this list is not
exhaustive.
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9.3
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Expulsion will be carried out by the Program
Leader at GVI's own discretion and is not subject to appeal.
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9.4
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In all such cases the Participant will not be
entitled to any reimbursement from GVI, nor will GVI be responsible for
any additional costs incurred by the Participant as a result of
expulsion.
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10
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Currency of Agreement and
Cancellation
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10.1
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For Programs with a deposit of £250.00 or
equivalent the Participant will be entitled to cancel this
Agreement at any time up until 16 weeks before departure. For Programs
with a deposit of £750 or equivalent , the Participant will be
entitled to cancel this Agreement at any time up until 20 weeks before
departure. In the event of timely cancellation, the Participant shall
not be entitled to a refund of the deposit, but will be entitled to a
refund of any other monies paid. In the event of cancellation after the deadlines above, the Participant shall not be entitled to a refund of any monies paid.
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10.2
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Transfers to different Programs, durations or
dates will not be permitted following the first balance payment
deadline.
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10.3
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GVI reserves the right to cancel or curtail the
Program if, in its sole discretion, it believes that circumstances
warrant it. This shall include cancellation because of Force Majeure
(as described below). In the event of cancellation of the Program, the
Participant shall be entitled to any monies paid less any irrecoverable
expenditure on the part of GVI which has already been spent in relation
to the preparation of the Program.
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10.4
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If GVI cancels the Program, the Participant will
be entitled to a refund:
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10.4.1
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In the case of cancellation by GVI before
departure, whether within or beyond GVI's control, the Participant
shall be entitled to their deposit and any monies paid less £100.00 to
cover GVI's costs, and less any other irrecoverable expenditure on the
part of GVI which has already been spent. GVI shall not be held liable
for any incidental expenses incurred by Participant as a result of any
other arrangements that the Participant may have made; and
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10.4.2
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In the case of curtailment, the Participant shall
be entitled to a reasonable proportion of the total charge from which
any irrecoverable expenditure is deducted.
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10.5
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In all of the above cases where there is a
cancellation, GVI's first recourse shall be to place the Participant on
an alternative Program. GVI shall use reasonable efforts to match any
alternative Program in accordance with the Participant's preferences.
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10.6
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In all of the above cases, either party shall give
written notice to the other of cancellation, and any refund or
alternative placement given to the Participant shall be considered to
be in full and final settlement of all and any liability owed by GVI to
the Participant.
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11
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Long-Term Course and Internship
Specific Information
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11.1
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If students do not complete relevant ongoing
assessments at or above the required pass mark they will not be offered
a placement or continuation of their current placement (these
assessments include but are not limited to FGASA, BUSHWISE, PADI and
GVI assessments). These assessments are academic, practical, on general
performance and behaviour all of which will be marked through
continuous assessment and performance reviews.
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11.2
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If situations arise limiting placement
opportunities available for Participants, due to changes in immigration
regulations or general laws, both nationally and internationally, or
for any other reason, then a refund of the remaining fee will be given
under these circumstances only. If due to the issues above a limited
number of placements are available at any time the highest performers
will be given priority and Participants will be placed at the
discretion of the Program Leaders.
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12
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Force Majeure
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12.1
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Notwithstanding any other provision of this
Agreement, GVI shall not be deemed to be in breach of this Agreement or
otherwise be liable for any delay in performance or non-performance of
any of its obligations under this Agreement to the extent that the
delay or non-performance is due to any circumstances beyond its
reasonable control, including but not limited to Acts of God, war, acts
of terrorism, riot or civil commotion, fire, strike and government or
other official intervention.
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13
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Family Volunteering and Groups
Containing Under 18s.
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13.1
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If travelling with your legal guardian, they will
be entering into this agreement on your behalf by completing their
application.
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13.2
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If you are under 18 and travelling as part of a
group that does not include your legal guardian, this document must be
printed and signed by your legal guardian, who will be entering into
the agreement on your behalf.
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14
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Under 18
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14.1
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If you will be under 18 at the time of travel,
this form must be printed and signed by your legal guardian,
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15
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General |
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15.1
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This Agreement constitutes the entire Agreement
between the parties and shall apply to all Programs and/or other
courses provided by GVI and undertaken by the Participant. The
invalidity or unenforceability of any particular provision of this
Agreement shall not affect the other provisions of this Agreement.
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15.2
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Any notice required or permitted to be given by
one party to this Agreement to the other shall be in writing addressed
to that other party: in the case of GVI, its registered office or
principal place of business, in the Participant's case to the
Participant's address as stated in this Agreement or being given to the
Participant in person or by delivery to the Participant's last known
place of residence outside the jurisdiction of the UK.
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15.3
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No waiver by either party of any breach of
contract by the other shall be considered as constituting the waiver of
any subsequent breach of contract or any other provision of this
Agreement.
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15.4
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A person who is not a party to this Agreement has
no rights under the Contracts (Rights of Third Parties) Act 1999 to
enforce any term of this Agreement but this does not affect any right
or remedy of a third party which exists or is available apart from the
Act.
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15.5
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English Law shall apply to this Agreement and the
parties agree to submit to the exclusive jurisdiction of the English
Courts.
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